SMS / TCPA Policy
SMS / TCPA Policy
Mobile Messaging Terms. Last updated: September 30, 2026.
SKRT's mobile messaging program is operated by SKRT JEWELRY AND APPAREL LLC ("SKRT," "we," or "us"). These terms explain the messages you may receive, consent, cancellation, and how we use SMS-related information.
If you are an SMS marketing subscriber, this policy is the controlling document for your SMS communications with SKRT.
1. What SKRT may send you
Depending on the subscription you choose and the consent or request you provide, SKRT may send:
- Recurring promotional offers, new arrivals, and subscriber deals
- Cart reminders for a cart or checkout you did not complete, if you have explicitly agreed to receive cart reminders
- Restock or back-in-stock alerts you requested
- Order-related updates or customer service responses, where you separately request or consent to that type of message
Messages may be sent using an automatic telephone dialing system or other automated technology. Receiving one type of message does not automatically enroll you in another subscription.
2. How you consent to SMS
Marketing SMS requires your prior express written consent. You opt in through an optional SMS signup form or checkbox that identifies SKRT, describes the messages, and links to these Mobile Messaging Terms and our Privacy Policy. If a confirmation step is required, you must complete it before enrollment is complete.
Providing a phone number for an order, subscribing to email, or verbally giving us your phone number is not sufficient to enroll in SMS marketing. Consent must be specific to SKRT and to the messaging program described when you sign up.
Consent is not a condition of purchase. You may shop without subscribing. By completing the disclosed opt-in process, you agree to the recurring messages and automated sending described in that process. You must own or be authorized to use the number you submit.
3. Message frequency and carrier charges
Message frequency varies based on the subscription, your shopping activity, and any messages you request. Message and data rates may apply. SKRT does not charge an additional fee for the messaging program, but your wireless provider may charge for messages or data under your plan.
4. How to opt out (STOP)
To cancel messages from this program, reply STOP to a SKRT text or use the unsubscribe link in a message where available. You can also request cancellation at customersupport@iskrt.com. Other clear requests to stop messages will be honored as required by applicable law.
You may receive one confirmation of your cancellation. After cancellation, no further messages from this program will be sent unless you opt in again or initiate a new request. Stopping texts does not cancel an order or prevent you from receiving necessary order information by email.
To re-subscribe, complete a new SMS opt-in process. If you change your phone number, cancel the old subscription and enroll using the new number.
5. How to get help (HELP)
Reply HELP to a SKRT text for assistance, or email customersupport@iskrt.com. Use the sending number shown in the SKRT message for STOP and HELP replies.
6. Service availability and carriers
The messaging program is available only for supported countries, numbers, and wireless carriers. Delivery depends on your carrier and may be delayed or unavailable. Wireless carriers are not liable for delayed or undelivered messages.
7. Eligibility
To subscribe to SMS marketing, you must:
- Be at least 18 years old
- Be a resident of the United States, Canada, or another country where SKRT operates SMS marketing
- Have authority over the phone number you provide (it's yours, not borrowed)
We do not send marketing messages to numbers on the National Do Not Call (DNC) Registry, unless you've explicitly opted in to SMS marketing through our channels.
8. Message timing
SKRT does not initiate marketing phone calls. Marketing texts must follow applicable quiet-hour rules and any stricter state or local restrictions. Approximate location or time-zone information may be used to determine a permitted sending time. See our Privacy Policy for how location information is collected and used.
9. Consent and opt-out records
We maintain the consent and suppression records needed to manage this program, honor cancellation requests, and meet applicable recordkeeping requirements. Automated STOP requests suppress further messages from this program. Requests submitted by another permitted method are processed promptly in accordance with applicable law.
10. Sender identification
SKRT messages are sent through our messaging provider using the approved sending number assigned to our program. We may change that number and will communicate a change when appropriate. If you cannot reach us using a prior number, contact customersupport@iskrt.com for help or cancellation.
11. Sharing of SMS data
Information collected through our SMS signup program, including mobile numbers, text messaging opt-in data, and consent status, is not sold, rented, or shared with third parties or affiliates for their own marketing or for purposes unrelated to operating our messaging program.
We may share the information needed to operate the program with Klaviyo, messaging platform providers, phone companies, and vendors that help deliver messages or maintain consent and suppression records on our behalf. They may use this information only for those services. See our Privacy Policy.
12. Cart reminders and program safeguards
Our website uses cookies and similar technologies, together with Shopify and Klaviyo integrations, to record cart and checkout activity and identify when a purchase has not been completed. This information can determine when to send a cart reminder to an eligible SMS subscriber.
Before US cart reminder texts are enabled, the program must collect explicit consent that includes cart reminders and use a completed double opt-in process. A cart abandonment flow may send no more than one text per recipient, within 48 hours of the abandonment event, subject to applicable quiet hours and opt-out status. These conditions describe requirements for the program and do not enroll anyone by themselves.
Email consent, website tracking permission, and a phone number supplied for delivery do not substitute for SMS consent.
13. Privacy
Your mobile number, consent records, message interactions, and related shopping activity are governed by our Privacy Policy. Our Cookie Policy explains the tracking technologies used on the website.
14. Disputes
Any dispute regarding SMS marketing or this policy is subject to the dispute resolution provisions of our Terms of Service, including the binding arbitration and class action waiver clauses (with the option to opt out of arbitration within 30 days of agreeing to the Terms).
15. Updates to this policy
SKRT may update this policy from time to time. Material changes will be posted on this page. Continued participation in SMS marketing after a change constitutes acceptance.
16. Contact
For questions about SMS, this policy, or to opt out via email, contact customersupport@iskrt.com.
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