EXCHANGING WITH SKRT
Exchanging with SKRT is very easy! Please pack the jewelry you wish to exchange together with a note stating your:
1. Order number
2. Full name
3. Phone number
4. A short description of what you need to exchange, what size / color you will need instead and please provide us with any additional information that can help making your exchange process as easy and quick as possible.
Please ship the package together with the note with all the information we requested above to:
11900 Biscayne Blvd, Suite 306
Miami, FL 33181
PLEASE CALL US ONCE THE PACKAGE ARRIVES TO US SO WE CAN PROCESS THE EXCHANGE WITH YOU ON THE PHONE AND PROVIDE YOU WITH YOUR NEW TRACKING NUMBER.
***VERY IMPORTANT TO READ***
- If you are exchanging jewelry, please make sure to pack the it safely and make sure NOTHING moves inside the package by testing it and shaking the package after it’s packed to see that nothing moves inside. ***We can only accept jewelry that arrives back to us in new condition as we will need to disinfect it and restock it.
- We HIGHLY recommend insuring your package at least for the amount of money you paid. If the package is lost, this is the only way to receive your money back. PLEASE NOTE we will NOT be responsible for lost packages.
- You MUST save the receipt you received from the post office, including the tracking number and send it to us so we can track it.
- PLEASE CALL US ONCE THE PACKAGE ARRIVES TO US SO WE CAN PROCESS THE EXCHANGE WITH YOU ON THE PHONE AND PROVIDE YOU WITH YOUR NEW TRACKING NUMBER.